FAQ
Why Earl6?
The legend of Earl6 began backstage at a New Orleans music festival in the 1990s and lay dormant for years. In 2021, we came to the realization that life needed more entertainment. We knew there was only one man capable of completing this mission – Earl6!
But just who is Earl6? Where is Earl6? Our grandparents bragged about him, our parents joked about him and our siblings giggled about him while we were left in the dark. We need your help in finding him. Join the search party and buy some Earl6 gear. We’re all looking for Earl6 because the world needs more Earl6!
What if I don't have a PayPal account?
No problem. PayPal processes all credit cards whether you have an account or not. When checking out, select the logo of the card you are using and enter your credit card information.
What is your return policy?
You may return new, unopened or unwashed items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.
If you don't have an account, please contact us.
We'll notify you via e-mail of your refund once we've received and processed the returned item.
When will my order ship?
Domestic orders are currently only shipping out on Thursdays. During the Christmas holiday season we ship every weekday.
We are closed on every U.S. national holiday and there is no delivery service on those days. Once your order is shipped, normal delivery time is 3-5 days.
Do you ship internationally?
At this time, our shipping is limited to those in the United States only. If you live outside the U.S. and really, really want some Earl6 gear, please contact us.
I think my order is lost in space, what do I do?
In the event that your domestic order has not arrived within 15 days of the shipment date. Please contact us immediately as there is a 60 day time frame enable to file a claim with the United States Postal Service. In the event that you do not contact us in that time frame. We will not be able to issue any refunds, place a trace or file a claim on the lost package/order.
Do you co-brand with other companies?
With the right brand, absolutely! Please contact us to discuss.